NOTICE RE: CHANGES TO SERVICE DELIVERY
To support the University’s efforts in addressing the COVID-19 pandemic, advising at the UC Registrar’s Office will now be available to students via phone and email. Although our physical office is closed, we welcome phone calls and email from our students, and will continue to meet one-on-one with students remotely via phone or virtual appointments using Microsoft Teams.
In person drop-in advising services are cancelled until further notice. We very much appreciate your patience and understanding during this time, and look forward to seeing you in person again soon.
Phone Service Advising Hours:
Monday through Friday | 10:00 am - 4:00 pm
Phone lines closed daily between 12:30 - 1:30 pm.
Drop-In Advising Hours
In person drop-in advising services are cancelled until further notice. We apologize for any inconvenience.
Academic advising is available at the University College Registrar's Office and through individual academic units.
Academic units/program offices are best positioned to answer questions you have about your program (i.e. Specialist/Major/Minor) requirements.
Our academic advisors are committed to helping students make choices that will lead to their academic success. An academic advisor can assist you with:
Reviewing academic progress and standing;
Addressing issues that affect your academic performance;
Establishing goals and planning for the future;
Exploring program options;
Selecting appropriate classes and electives;
Understanding academic rules and regulations; and
Providing information on additional support services.
Front Line Advising
Front line advisors are available to assist you with many of your academic questions. Typically, your questions can be answered at the front desk without having to initiate an academic advising appointment. You can also speak with a front line advisor by calling the Registrar's Office at 416-978-3170.
In the event that your circumstance cannot be resolved by a front line advisor, we will book you an appointment or offer you an opportunity to stop by for drop-in advising.
Unless otherwise noted, drop-in advising is offered on:
- Tuesdays: 1:30 pm - 4 pm
- Wednesdays: 1:30 pm - 4 pm
- Thursdays: 9:30 am - 12 pm
Drop-in advising works on a first-come, first-served basis and sessions with advisors are normally limited to 15 to 20 minutes. Please note that we can only accommodate a certain number of drop-ins each day.
If you require more time, please contact our front line advisors at 416-978-3170 to book a 30-minute appointment.
Scheduled appointments can be made in person at the UC Registrar's Office or by calling the office at 416-978-3170. These appointments are scheduled for 30 minutes.
Prepare for Your Advising Meeting
Students should come prepared for their advising meeting. Please do the following to prepare:
Plan to arrive at your appointment on time;
Review your program and degree requirements on Degree Explorer;
Prepare a list of questions and/or gather relevant decision-making information; and
Ask questions if you don’t understand an issue or have a specific concern.
Additional support services and resources can be found by visiting the websites listed below: