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The Founding College of the University of Toronto
Three students casually talking outside campus building in summer

Supporting Your Student

Welcome to University College! As a parent, we know you have been an important source of support on your student's educational journey.

Starting university can be a time of transition for everyone, and there are a number of resources and supports available to help you support your student and engage within the UC community. 

Career Educator Presenting to First Year Students

Staff members in the Academic Advising & Registrar’s Office are available to provide academic advising. They assist students with questions related to academic progress, course selection, registration and finances. 

Residence Dons outside of University College

The Office of the Dean of Students is responsible for supporting student life activities and community development in the college. This includes social, cultural, academic and life skills programs and activities, as well as residence and commuter student support and the administration of residence operations. 

Students walking in front of Sidney Smith Hall

While your student will receive significant support from University College, central Student Life Programs & Services provides more specialized services that are accessible to all U of T students. This includes Health & Wellness, Academic Success, Career Advising, and many more.  

Student in Commuter Student Centre

For additional resources and support, we encourage you to visit the U of T Parent and Family website. There you will find several ways to stay up-to-date with University news, activities and events. This includes the weekly 9 New Things e-newsletter, highlighting campus events, student blogs and ways to keep in touch over social media.  

Student Confidentiality

The University is required by law to protect students’ confidential information. This means that we are unable to share information about grades, behavioural or other issues with parents and family members without a student’s permission. We understand that this can be a difficult transition – particularly for parents who were heavily involved in their student’s education up to this point. However, learning to manage difficult situations is part of the learning experience and we provide a range of services and resources to support students through any challenges they may encounter.  

We encourage you to discuss with your student how you will maintain communication throughout their university experience. Encourage your students to be candid with you about their progress, so that you may be supportive and helpful.